Online Warranty Registration
Your Neurocare Pro or Neurocare Home system must be registered withine 90 days from purchase date, with the for complete filled out.
Neurocare Pro Therapy Devices come with a 1-year factory warranty that warrants against defects in materials or workmanship from Neurocare Pro LLC. Items that are damaged or abused, or general wear and tear, are not covered under the warranty and may be charged for repair at their regular repair rates. If the device is determined to be defective, Neurocare Pro LLC will repair or replace it at Neurocare Systems LLC’s option at no charge during the warranty period.
ANY ATTEMPT TO SELF-SERVICE YOUR DEVICE WILL VOID YOUR WARRANTY.
After the warranty period has finished, the user must pay for all parts and labor charges for controller repair. Pads are replaced by the consumer after the warranty period.
This warranty does not cover damage caused by acts of God, misuse, negligence, accidents, or modification of or to any of the parts of this device. This warranty does not cover damage due to improper operation or maintenance, connection to an improper voltage supply, or attempted repair by anyone other than Neurocare Systems LLC certified service personnel. If the device has been tampered with this warranty is void.
Please contact us for assistance with warranty and out of warranty repair service.
Warranty Registration Form
Please fill out all fields then click submit.
Neurocare Pro and its diverse professional team members will always put your interested at the top of the list. Our job does not end when the sale is made, it begins. You can expect high-level ongoing support to not only make incorporating our care verticals and advanced systems into your practice a Turn-key and hassle-free process, but we will always look to improve upon it. We will continue to strive to maintain our elite equipment manufacturer status and will continue to improve our support program and patient acquisition tools and deliver those to you. Our Neurocare Pro and Neurocare Home products are for doctors only and will remain that way indefinitely.